Being Me Being You: Adam Smith and Empathy

Being Human Together: Empathy Revisited

Are You Being Served?

There has been a lot of talk about service robots over the past decade, and indeed some service robots are starting to make their way into the real world; delivering food in hospitals, turning book pages for people with physical diabilities, and the like. Unfortunately, while functional, these robots perform their jobs with all the panache of machines. When people want service robots they reall...

Are You Being Served?

There has been a lot of talk about service robots over the past decade, and indeed some service robots are starting to make their way into the real world; delivering food in hospitals, turning book pages for people with physical diabilities, and the like. Unfortunately, while functional, these robots perform their jobs with all the panache of machines. When people want service robots they reall...

Are you being served?

This article explores the determinants of public satisfaction (or dissatisfaction) with health and education services in Africa. Among prospective explanations, we consider the users’ poverty, their general perceptions of service accessibility, and their specific experiences with service providers. We find that user-friendliness of services is essential, especially to poorer clients. But daily ...

You are being watched. Do you care?

In Human-Computer Interaction and Computer Science, usability study is an indication of the interaction between human being with a computer program or a web interface. Recent studies regarding the usability testing and evaluation indicate that observation is one of the most important tools for evaluating usability. This includes active and passive observation. However, observation is a tool whi...